The Serial Number You Entered is Not Valid. Try Again (1)

Issue : Apabila saat menjalankan software Autodesk, muncul Error seperti pada gambar berikut : Penyebabnya: Admin Contract Manager belum Assign User Tipe license salah License Subscription telah kadaluwarsa   Solusinya: 1)  Cara Add User & Assign Product pada Autodesk Account : New View User Management http://cstc.ciptasatria.com/knowledgebase/autodesk-account-new-view-user-management/ Classic User Management http://cstc.ciptasatria.com/knowledgebase/autodesk-account-classic-user-management/   2)  Reset License, dengan cara : […]

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Connection Error & 403 Error

Issue : Apabila saat menjalankan software Autodesk muncul Error seperti pada gambar berikut :   Solusinya : 1)  Ke C: \ Users \ <username> \ AppData \ Local \ Autodesk \ Web Services dan hapus file LoginState.xml 2)  Hubungi ISP (Internet Service Provider) dan masukkan daftar whitelist URL Autodesk Subscription Licenses Klik untuk melihat daftar […]

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Autodesk Account [Classic User Management]

Khusus untuk license Single-user, di Autodesk Account hanya Administrator (Primary Admin/Contract Manager & Secondary Admin/Software Coordinator) yang dapat : Add Users Remove Users Assign User/Products & Unassign User/Products   Add Users (Tunggal) 1)  Sign-in ke Autodesk Account di autodesk.com dan klik User Management > Classic User Management. Catatan: Jika tampilannya berbeda dengan gambar di atas, Anda berada di tampilan […]

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Autodesk Account [New View User Management]

Khusus untuk License Single-user, di Autodesk Account hanya Administrator (Primary Admin & Secondary Admin) yang dapat : Add Users Remove Users Assign User/Products & Unassign User/Products   Add Users  Sign-in ke Autodesk Account di autodesk.com > klik User Management > By User. Catatan: Jika tampilannya berbeda dengan gambar di atas, Anda berada di tampilan “Classic User Management”. Klik Add Users. […]

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Contact Your Administrator to Request Permission to Use This Product

Issue : Apabila saat menjalankan software Autodesk, muncul Error seperti pada gambar berikut :   Penyebabnya: Admin Contract Manager belum memberikan akses produk ke user User telah install versi Trial sebelum menggunakan Subscription Tipe license salah   Solusinya: 1)  Sign-in ke Autodesk Account > User Management > By User > checklist: Produk Autodesk > Jalankan […]

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Establish an Internet Connection to Continue

Issue : Apabila saat menjalankan software Autodesk muncul Error seperti pada gambar berikut : Penyebabnya : Koneksi internet terputus   Solusinya : Cek koneksi internet, dengan cara : Control Panel > Network and Internet > Internet Options > pilih tab: Connections > klik: LAN Settings > uncheck “Automatically detect settings” > OK Ke tab Advanced […]

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Autodesk Product is Flagged as “Installed” and the Install Button is Grayed Out

Issue : Apabila saat menjalankan software Autodesk muncul Error seperti pada gambar berikut : Penyebabnya: Kesalahan dalam proses uninstall   Solusinya: Download Microsoft Fix It Jalankan Microsoft Fix It Cari: Fix problem with programs that can’t be installed or uninstalled > Run Now Program Install and Uninstall Truobleshooter : pilih “Detect problems and apply the […]

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Installation Incomplete. Some Products Failed to Install [Error Code: 1603]

Issue : Apabila saat menjalankan software Autodesk 2020 muncul Error seperti pada gambar berikut: Penyebabnya : Autodesk Licensing Service menggunakan versi lama AdskLicensing Component corrupt Solusinya : 1)  Update patch Autodesk Licensing Service ke versi 10.1.1.66, dengan cara : Sign-in Autodesk Account > Product Updates > Checklist Autodesk Licensing Services > Download > Install > […]

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