Issue : Apabila saat menjalankan software Autodesk, muncul Error seperti pada gambar berikut : Penyebabnya: Admin Contract Manager belum Assign User Tipe license salah License Subscription telah kadaluwarsa Solusinya: 1) Cara Add User & Assign Product pada Autodesk Account : New View User Management http://cstc.ciptasatria.com/knowledgebase/autodesk-account-new-view-user-management/ Classic User Management http://cstc.ciptasatria.com/knowledgebase/autodesk-account-classic-user-management/ 2) Reset License, dengan cara : […]
Category: Troubleshooting
Connection Error & 403 Error
Issue : Apabila saat menjalankan software Autodesk muncul Error seperti pada gambar berikut : Solusinya : 1) Ke C: \ Users \ <username> \ AppData \ Local \ Autodesk \ Web Services dan hapus file LoginState.xml 2) Hubungi ISP (Internet Service Provider) dan masukkan daftar whitelist URL Autodesk Subscription Licenses Klik untuk melihat daftar […]
Autodesk Account [Classic User Management]
Khusus untuk license Single-user, di Autodesk Account hanya Administrator (Primary Admin/Contract Manager & Secondary Admin/Software Coordinator) yang dapat : Add Users Remove Users Assign User/Products & Unassign User/Products Add Users (Tunggal) 1) Sign-in ke Autodesk Account di autodesk.com dan klik User Management > Classic User Management. Catatan: Jika tampilannya berbeda dengan gambar di atas, Anda berada di tampilan […]
Autodesk Account [New View User Management]
Khusus untuk License Single-user, di Autodesk Account hanya Administrator (Primary Admin & Secondary Admin) yang dapat : Add Users Remove Users Assign User/Products & Unassign User/Products Add Users Sign-in ke Autodesk Account di autodesk.com > klik User Management > By User. Catatan: Jika tampilannya berbeda dengan gambar di atas, Anda berada di tampilan “Classic User Management”. Klik Add Users. […]
Contact Your Administrator to Request Permission to Use This Product
Issue : Apabila saat menjalankan software Autodesk, muncul Error seperti pada gambar berikut : Penyebabnya: Admin Contract Manager belum memberikan akses produk ke user User telah install versi Trial sebelum menggunakan Subscription Tipe license salah Solusinya: 1) Sign-in ke Autodesk Account > User Management > By User > checklist: Produk Autodesk > Jalankan […]
Establish an Internet Connection to Continue
Issue : Apabila saat menjalankan software Autodesk muncul Error seperti pada gambar berikut : Penyebabnya : Koneksi internet terputus Solusinya : Cek koneksi internet, dengan cara : Control Panel > Network and Internet > Internet Options > pilih tab: Connections > klik: LAN Settings > uncheck “Automatically detect settings” > OK Ke tab Advanced […]
Autodesk Product is Flagged as “Installed” and the Install Button is Grayed Out
Issue : Apabila saat menjalankan software Autodesk muncul Error seperti pada gambar berikut : Penyebabnya: Kesalahan dalam proses uninstall Solusinya: Download Microsoft Fix It Jalankan Microsoft Fix It Cari: Fix problem with programs that can’t be installed or uninstalled > Run Now Program Install and Uninstall Truobleshooter : pilih “Detect problems and apply the […]
Installation Incomplete. Some Products Failed to Install [Error Code: 1603]
Issue : Apabila saat menjalankan software Autodesk 2020 muncul Error seperti pada gambar berikut: Penyebabnya : Autodesk Licensing Service menggunakan versi lama AdskLicensing Component corrupt Solusinya : 1) Update patch Autodesk Licensing Service ke versi 10.1.1.66, dengan cara : Sign-in Autodesk Account > Product Updates > Checklist Autodesk Licensing Services > Download > Install > […]
Error [-73.125.0] A license error has occured. Contact your technical support representative for assistance
Issue : Apabila saat menjalankan software Autodesk muncul Licensing Error seperti pada gambar berikut: Solusinya : “Clean Uninstall & Reinstall” software Autodesk, dengan cara : 1) Start > All Programs > Autodesk > Uninstall Tool > Pilih software Autodesk > klik Uninstall. 2) Start > Control Panel > Programs and Features > Uninstall a program […]
Single-user or Sign-in Missing From the Let’s Get Started Screen
Issue : Apabila saat menjalankan software Autodesk muncul Error seperti pada gambar berikut : Penyebabnya : Terblokir Proxy Server Terblokir Antivirus/Firewall Solusinya : 1) Buka Internet Explorer > klik “Tools” > Internet Options > tab “Connections” > LAN Settings. Pada “Proxy server” lalu checklist “Use a Proxy Server for your LAN” > OK. 2) […]