Issue :

Apabila saat menjalankan software Autodesk muncul Error seperti pada gambar berikut :

Single user missing

 

Penyebabnya :

  1. Terblokir Proxy Server
  2. Terblokir Antivirus/Firewall

Solusinya :

1)  Buka Internet Explorer > klik “Tools” > Internet Options > tab “Connections” > LAN Settings. Pada “Proxy server” lalu checklist “Use a Proxy Server for your LAN” > OK.

2)  Klik “Advanced” > pada kolom Exceptions masukkan whitelisted URLs/Protocols untuk Autodesk Subscription Licenses.

Capture advanced

Klik untuk melihat daftar whitelist URL :

https://knowledge.autodesk.com/support/3ds-max/troubleshooting/caas/sfdcarticles/sfdcarticles/What-URLs-protocols-should-be-accessible-for-Desktop-Subscription-to-work.html

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